Terms & Conditions

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Last updated: 5.5.26

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These Terms & Conditions apply to all purchases made through this website.

1. General Information
This website is operated by PHIA. By placing an order, you agree to these Terms & Conditions.
 

2. Products
All products are handmade and may vary slightly in color, texture, and size. These variations are not considered defects.
 

3. Pricing & Payment
All prices are listed in [currency] and include/exclude VAT where applicable. Payment must be completed at checkout using the available payment methods.
 

4. Shipping
Orders are processed within 5 business days. Shipping times may vary depending on location. We are not responsible for delays caused by shipping carriers or customs.
 

5. Returns & Exchanges
You have the right to return your item within 14 days of receiving your order.

Items must be:

• Unused

• In original condition

Return shipping costs are the responsibility of the customer unless the item is faulty.
 

6. Faulty Items
If your item arrives damaged or defective, please contact us within 5 days with photos.
 

7. Intellectual Property

All content on this website (images, text, branding) belongs to PHIA and may not be used without permission.

 

8. Liability
We are not liable for indirect or incidental damages related to the use of our products or website.

 

9. Governing Law
These Terms are governed by the laws of United Kingdom.

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10. Contact
For any questions, please contact:
finsterwaldersophia@gmail.com